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Frequently Asked Questions
How long does it take to execute my order?
Please provide the quantity and model number of the products you wish to order so that we can provide a detailed production and delivery schedule.
How can I know the completion of my order?
Upon receipt of the deposit, we will arrange for shipment immediately. After the order is completed, we will send detection images of your products before delivery for your confirmation.
Can you arrange the delivery of goods for us?
Yes. We can arrange shipping via LCL, FCL, Air-transport, or Ocean shipping based on your requirements. The logistics company will inform you when the order reaches your nearest port.
Do you guarantee your products?
Yes, we guarantee 100% satisfaction. If a product does not meet contract requirements, we will provide a free replacement or compensation in your next order.
Can I visit your facilities?
Of course, we welcome your visit. We have a professional showroom available for viewing. Please contact us to make an appointment.
What payment terms do you support?
We generally accept standard industrial payment terms. Please contact our sales team to discuss the specific payment methods suitable for your region and order size.