Frequently Asked Questions
Are you a factory or a trading company?
We are a professional factory established with decades of experience. We specialize in producing all kinds of lifting equipment and rigging hardware, including electric hoists, manual pallet trucks, and stackers.
Can you provide OEM services for customized products?
Yes, we support OEM products. Any customized size, specific packaging, and corporate logos are welcomed based on your requirements.
How do you ensure the quality of your pallet trucks?
Quality is our top priority. Our production process includes strict quality control: using environmental-friendly raw materials, employing skillful workers for assembly, and a dedicated QC department for inspection at every stage.
What are your main advantages compared to other suppliers?
We are an ISO-certified factory with CE certification. We offer direct factory pricing for high-quality products, timely delivery supported by large warehouse capacity, and a professional technical team for effective communication.
What is the standard lead time for an order?
For standard pieces (1-24 units), the lead time is typically 7 days. Larger orders or customized requirements can be negotiated based on production schedules.
What materials are used for the wheels?
We offer both Nylon and PU (Polyurethane) wheel options to suit different floor types and working environments, ensuring durability and smooth operation.