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Frequently Asked Questions
Do you have an advantage in price?
We have a group of long-term cooperative raw material suppliers, providing significant price advantages. Combined with our skilled production personnel and optimized labor costs, our products offer a higher price-performance ratio for the same quality level.
How is the quality of your product?
We focus on high-quality production using thick materials and durable core components. Each product undergoes extensive market validation to ensure a low failure rate, allowing you to purchase with confidence.
How soon can you respond to client inquiries?
Our team consists of diligent and dynamic professionals working 24/7 to ensure all client inquiries and questions are addressed promptly at any time.
Can you provide customized services?
Yes, we offer various customization services including color, logo, body size, and specific body functions. Please communicate your requirements with our sales team.
How long does it take for product production?
Standard products are available for immediate delivery. For customized or complex orders, the production lead time typically ranges from 5 to 10 days.
Are your trucks compatible with standard pallets?
Yes, our electric pallet trucks are designed with standard fork dimensions (1160mm length, 685mm width) to be compatible with the most common industrial pallets globally.